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Global Food Distributor Needs Satellite Distribution Services for Holiday Season

The Challenge

A multi-national food distributor with operations in North America needed overflow warehouse space and satellite distribution services in for six months while scaling up for the holiday season. They needed inbound, outbound shipping and receiving services along with a robust QC (quality control process) to ensure goods arrive and depart in satisfactory condition. In addition, they wanted the ability for quick and nimble delivery services to their primary DC in the event certain products were needed urgently. Finally, real-time transparency into their inventory down to the individual SKU was a requirement.

How we Helped

To proactively address these issues, MyPorter sent a project manager out to the company’s current industrial space. Working with the Senior Director and Senior Operations Manager running the distribution center, MyPorter delivered a flexible solution for each and every pallet coming from either the DC or their direct suppliers. A simple pricing structure was created for storage, handling services for inbound / outbound, exception management (e.g., pallet re-stacking, shrink wrapping), and full suite of technology visibility / reporting services using the MyPorter technology stack.

Results

The client was thrilled with MyPorter’s performance (project in month six and no sign of stopping as of this writing – Jan ’20), offering to serve as a reference for future clients and investors. MyPorter is integral to their ability to hit growth targets, expanding their scale seamlessly with existing operations. MyPorter’s technology platform allowed the client to have a clear picture of what inventory was in the MyPorter DC at any one time and enabled seamless inbound and outbound requests with minimal manual work. MyPorter is proud to still count them as a client today.

 
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